DRAFT Agenda Retail Tech Innovation- October 23rd 2024

*The speaker lineup and event schedule may be subject to change
08:00 – 09:00

Check-in & Breakfast

09:00 – 09:05

Institution welcome

09:10 – 09:20

Welcome by Dagorà

09:20 – 09:30

How change in customer behaviour can be uncovered leveraging spend data

09:30 – 09:50

From Clicks to Bricks: Innovation & omnichannel as local key differentiators

09:50 – 10:10

How to leverage AI-driven insights for fostering Loyalty: the Composable “Consumer” Commerce approach at Beko Europe

10:10 – 10:25

Investment Opportunities in the Food Industry

10:25 – 10:45

Food Tech Innovation Award: winning start-up announcement

10:45 – 11:15

Coffee break

11:15 – 11:30

How humans and machines interplay at Galaxus to deliver personalized experiences at scale for Food & Beverage and beyond

11:30 – 11:45

New technologies in data gathering. A case history for Lavazza Group in retailing

12:30 – 14:00

Lunch & Networking

14:00 – 14:15

Making a Difference with AI in Omnichannel Retail

14:15 – 14:35

Hmmh Suisse case study

14:55 – 15:05

Navigating New Horizons: Unveiling Travel Trends Through Mastercard Purchase Insights

15:05 – 15:20

MSC Cruises case study*TBC

15:20 – 15:35

Avoiding the Digital Backslide: Understanding and Overcoming Maturity Regression in Digital Marketing

15:35 – 16:10

Coffee break

16:10 – 16:25

Innovation vs. Regulation: the future of travel and customer experience

17:15 – 18:30

Closing networking aperitif