Agenda Retail Tech Innovation 2024

October 23rd 2024

*The speaker lineup and event schedule may be subject to change
08:00 – 09:00

Check-in & Breakfast

09:00 – 09:05

Institution welcome

09:10 – 09:20

Welcome by Dagorà

09:20 – 09:30

How change in customer behaviour can be uncovered leveraging spend data

09:30 – 09:50

From Clicks to Bricks: Innovation & omnichannel as local key differentiators

09:50 – 10:10

How to leverage AI-driven insights for fostering Loyalty: the Composable “Consumer” Commerce approach at Beko Europe

10:10 – 10:30

Why IoT and Subscription Models are the Future of Retail: Haier and Subscribed Institute Reveal the Path to Customer-Centric Innovation

10:30 – 10:45

Unlocking Creativity with GenAI-Powered Asset Creation – the Wesco case study

10:45 – 11:15

Coffee break

11:15 – 11:30

Making a Difference with AI in Omnichannel Retail

11:30 – 11:45

New technologies in data gathering. A case history for Lavazza Group in retailing

11:45 – 12:00

Investment Opportunities in the Food Industry

12:20 – 14:00

Lunch & Networking

15:00 – 15:15

How humans and machines interplay at Galaxus to deliver personalized experiences at scale for Food & Beverage and beyond

15:15 – 15:45

Coffee break

15:45 – 15:55

Navigating New Horizons: Unveiling Travel Trends Through Mastercard Purchase Insights

15:55 – 16:10

Avoiding the Digital Backslide: Understanding and Overcoming Maturity Regression in Digital Marketing

16:10 – 16:25

Innovation vs. Regulation: the future of travel and customer experience

17:05 – 18:30

Closing networking aperitif